SA Hosted & Managed Solutions offers virtual call center solutions customized to your exact business need. Our company is focused on providing contact centers with the technology and resources to achieve the ideal customer experience, while remaining affordable, fast, and flexible.
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Hosted and Managed Solutions
SA Virtual Contact Center is a hosted, affordable bundled offering including:
· Omnichannel Asterisk Based Softswitch/PBX

with built in IVR, Call Recording and Voice Mail

· Scripting/Unified Agent Desktop Toolbox

· Messaging/Dispatch application

· Client portal with reporting and business
intelligence tool

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SA VCC: Virtual Call Center Solutions
SA Scripting provides your business with dynamic scripting in a configurable agent desktop environment. This gives your agents what they need, exactly when they need it.
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SA Scripting: A simple-to-use, call center script editor and agent desktop solution.
SA Billing is an easy-to-use, cloud-based billing and receivables management solution perfect for businesses with multiple locations, are services-based or use a recurring revenue model.
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SA Billing: A complete billing system in the cloud.