Solutions

Omnichannel Hosted/Virtual Call Center Technology
Simple to use yet very POWERFUL
Increase your efficiency and profits
Low cost solutions used by successful companies worldwide

OUR Cloud-Based Contact Center Solutions

S.A.F.R.E.

Enable agents to work securely from their own personal devices with Secured Access for Remote Employees (S.A.F.R.E)

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SA BILLING

Our cloud billing software enables your business to operate more efficiently while easily managing recurring revenue.

SA VCC

SA VCC provides your business with omni-channel call center solutions that improves customer satisfaction without increasing your costs.

xCally Motion

The backbone of SA VCC, xCally Motion is an omni-channel call center solution available in both bundled or stand-alone packages.

SA SCRIPTING

SA Scripting provides your business with the necessary features to design powerfully unified agent desktop solutions that meet your business needs.

SA Hosted PBX

SA Hosted PBX provides businesses a telephone system without the need to purchase telephone equipment.

SA IVR

SA IVR is a cloud-based system designed to give customers the ideal automated voice response experience.

SA VCQ

SA VCQ allows you to place callers in a queue and distribute to the next available agent. This allows you to manage your callers promptly and efficiently.

SA HOSTED CRM

Our hosted CRM allows you to easily track and manage customer data without the big upfront fees or need for technical resources.

SA QAS

Our hosted quality assurance and monitoring solution that provides the customizable reports and analysis needed to improve agent skills.