The AnswerNet Platform

Three integrated products, one vendor.

SA Hosted for contact center interactions, TextMyBusiness for SMS, and SplendtasticLMS for team training — built, managed, and supported by AnswerNet.

Product 1

SA Hosted VCC

Omnichannel Hosted Contact Center

The core platform. SA Hosted powers every interaction — voice calls, digital channels, SMS, email, and more — all routing through a unified agent desktop with real-time AI quality assurance and comprehensive reporting. SA VCC is actually nine products in one suite — see them all below.

  • Omnichannel voice & digital routing
  • Unified agent desktop with scripting
  • AI-powered quality assurance (100% monitoring)
  • Real-time analytics & client portal
  • PCI DSS L1, SOC 2/3, 99.99% uptime SLA
See All 9 SA Hosted Products VCC Deep Dive
📞

Your contact center
unified in one platform

Product 2

TextMyBusiness

Business SMS & Text Messaging

Move business texting off personal employee numbers onto controlled business numbers. TextMyBusiness delivers a 98% SMS open rate with centralized messaging, list management, multimedia support, and compliance safeguards.

  • 98% SMS open rate (vs. ~20% email)
  • Multi-user, multi-device management
  • Multimedia messaging (MMS) support
  • Scheduled messaging & drip campaigns
  • Risk reduction via centralized compliance
See Full TextMyBusiness Breakdown Visit textmybusiness.com ↗
💬

Text-enable your
business landline

🎓

Train and develop
your entire team

Product 3

SplendtasticLMS

Learning Management System

Train and develop your team with an intuitive, affordable, fully brandable LMS. Deliver courses, track progress, create assessments, and maintain a centralized learning hub — built for contact centers, BPOs, and distributed workforces.

  • Intuitive course creation & delivery
  • Real-time progress tracking & analytics
  • Quizzes, assessments & certifications
  • Fully brandable interface
  • Built for remote & distributed teams
See Full SplendtasticLMS Breakdown Visit splendtasticlms.com ↗
How They Work Together

One vendor, one support team, one ecosystem.

The three products form a complete business communication and development ecosystem. Your contact center (SA Hosted VCC) handles inbound and outbound interactions. TextMyBusiness extends your reach via SMS on business-controlled numbers. SplendtasticLMS ensures your teams are trained, certified, and constantly improving.

For Contact Centers

SA Hosted VCC powers omnichannel interactions, TextMyBusiness extends SMS reach, and SplendtasticLMS trains your agents — all managed together by AnswerNet.

For Distributed Teams

TextMyBusiness keeps remote teams connected via SMS. SplendtasticLMS provides centralized training. SA Hosted VCC serves as your customer interaction hub.

Managed Together

One vendor, one support team, one billing model. All three products are built, managed, and supported by AnswerNet for seamless integration and scale.

Get Started

Ready to explore the full platform?

Talk to our team about how SA Hosted VCC, TextMyBusiness, and SplendtasticLMS can work together for your business.

Talk to SA Hosted All 9 Products