Missed calls cost revenue, and legacy software slows growth. Our high-capacity Virtual Call Center platform captures 100% of opportunities with smart routing, automated callbacks, and 24/7 AI coverage. Complete with built-in billing, team training, CRM sync, and quality control, it stops lead leakage, ensures compliance, and drives scalable sales growth.
Six ways to work with SA Hosted. Pick one to start, and add the others when you're ready.
"I miss calls when we're busy or closed."
Annette answers 24/7 in English and Spanish, takes messages, and escalates to a live person when you want.
Explore 02"Our customers reach us in five different ways."
Voice, chat, SMS, and email on one platform, with live reporting and scripting.
Explore 03"Our phone system is old, and we text from personal phones."
A cloud phone system and business texting from a number you own.
Explore 04"We only review a handful of calls."
SAEval scores every interaction, and Agent Assist guides employees live.
Explore 05"Customer records and billing are a mess."
CRM, recurring billing, and a brandable learning platform, without enterprise prices.
Explore 06"We don't have time to run any of this."
We host, secure, integrate, and support it all, on AWS with a 99.99% uptime SLA.
ExploreAnnette answers your calls around the clock. SAEval scores every interaction instead of a small sample. Agent Assist prompts your team during live conversations. Add live-agent answering whenever you want a person on the line.
Real-time dashboards for every channel, so you can act while the call is still in the queue.
Not a software vendor learning on your dime. Every product here was built for real interactions first, backed by a 99.99% uptime SLA, PCI DSS Level 1 compliance, and SOC 2/3 certified infrastructure.
of interactions, scored automatically by SAEval, instead of a 2–3% sample reviewed days later.
SA Hosted is part of AnswerNet's integrated platform — connecting customer interactions, employee development, and team communications in one ecosystem.
SA Hosted's AI answering service. 24/7 call answering in English and Spanish, with messages sent by email or SMS and optional live-agent support.
Meet Annette →Ten integrated products for any business that runs on conversations — Annette, VCC, Scripting, PBX, IVR, VCQ, CRM, Billing, QAS, and S.A.F.R.E. Mix and match, or run SA VCC as the full omnichannel platform.
Explore all 10 products →Text-enable your business landline with a 98% SMS open rate, list management, multimedia messaging, and enterprise-grade messaging infrastructure.
Intuitive, affordable, fully brandable learning management system for remote teams. Deliver training, track progress, and assess performance at scale.
How they work together: Annette answers your calls. SA Hosted powers your business communications. TextMyBusiness extends SMS capabilities to landlines. SplendtasticLMS trains your team. All four are managed, supported, and scaled by AnswerNet — the company behind the platform.