Cloud Contact Center Technology

One platform for everything your contact center runs on.

Voice, digital, QA, billing, and reporting, so your team isn't logging into five different systems to handle one call.

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Omnichannel voice & digital
AI QA & agent assist
PCI DSS & SOC 2/3
99.99% uptime SLA
AnswerNet contact center floor with agents handling calls and chats on the SA Hosted platform
99.99%
Uptime SLA
Why SA Hosted

Built by the team that runs AnswerNet's own contact center operations.

Not a software vendor learning on your dime. Every product here was built for real interactions first, backed by a 99.99% uptime SLA, PCI DSS Level 1 compliance, and SOC 2/3 certified infrastructure.

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100%

of interactions, scored automatically by SAEval, instead of a 2–3% sample reviewed days later.

The SA Hosted Suite

Nine Products. One Platform.

VCC, Scripting, PBX, IVR, VCQ, CRM, Billing, QAS, and S.A.F.R.E. — mix and match the pieces you need, or run the full omnichannel platform.

Explore all 9 products
Virtual Contact Center
Omnichannel Communications
Scripting & Agent Desktop
Reporting & Client Portal
Integrations
99.99%
Uptime SLA
PCI L1
Compliant Environment
SOC 2/3
Certified Infrastructure
AWS
Cloud Infrastructure
BPOs & Outsourced Centers Customer Service Teams Healthcare & Patient Support Utilities & Field Service Multi-Location Businesses Recurring Revenue

Ready to see it in action?

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The AnswerNet Platform

Three products. One vision.

SA Hosted is part of AnswerNet's integrated platform — connecting customer interactions, agent development, and team communications in one ecosystem.

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SA Hosted Suite

Nine integrated products for contact centers — VCC, Scripting, PBX, IVR, VCQ, CRM, Billing, QAS, and S.A.F.R.E. Mix and match, or run SA VCC as the full omnichannel platform.

Explore all 9 products →
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TextMyBusiness

Text-enable your business landline with a 98% SMS open rate, list management, multimedia messaging, and enterprise-grade messaging infrastructure.

See TMB Breakdown → textmybusiness.com ↗
🎓

SplendtasticLMS

Intuitive, affordable, fully brandable learning management system for remote teams. Deliver training, track progress, and assess performance at scale.

See LMS Breakdown → splendtasticlms.com ↗

How they work together: SA Hosted powers your contact center interactions. TextMyBusiness extends SMS capabilities to landlines. SplendtasticLMS trains your team. All three are managed, supported, and scaled by AnswerNet — the company behind the platform.