Customer Data · SA CRM

Every customer record in one place, without the enterprise price tag.

SA CRM is an easy-to-implement, cost-effective hosted CRM built on open-source SugarCRM, so you avoid big upfront licensing fees while getting a system that tracks customer information and integrates with the rest of your operation.

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What is SA CRM?

SA CRM is a hosted, cloud-based customer relationship management solution built on the open-source SugarCRM platform. Because the underlying software is open-source, clients avoid large upfront licensing fees and pay for hosting, configuration, and support instead. SA Hosted handles installation, configuration, standard reporting setup, and onboarding training.

How It Works

One customer record, connected to everything.

Contact history, notes, and integrations all connect back to a single customer record.

SA CRM customer record hub showing contact history, notes, and integrations connected to a central customer record

Conceptual data model — SA CRM

Sound Familiar?

Where teams get stuck without SA CRM.

Customer information lives in spreadsheets, email threads, and someone's memory, and none of it scales.
Enterprise CRM licensing costs more than the problem it's solving.
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per-seat license fee. SA CRM runs on open-source SugarCRM, so you pay for hosting and support, not licensing.

The Change

What running SA CRM actually looks like.

Before
✕Customer data scattered across spreadsheets and inboxes
✕Expensive per-seat CRM licensing
✕No integration with the rest of the contact center stack
After SA CRM
✓One place to track and manage customer records
✓Built on open-source SugarCRM, so there's no big license fee
✓Connects to the rest of your SA Hosted stack
What's Included

A CRM without the enterprise price tag.

Easy customer tracking

Manage and track customer information from one system.

Business system integration

Connect CRM data to the rest of your contact center stack.

Accessible anywhere

Reach your CRM from any web-enabled device.

Low cost & flexible

Built on open-source SugarCRM, so you pay for hosting and support — not a per-seat license.

Getting Started

What's included in setup.

SA Hosted handles installation, configuration, and standard report setup, plus onboarding training so your team can get productive quickly — with ongoing support available as your needs grow.

Pricing

What does SA CRM cost?

Scoped to your setup

Because SA CRM is built on open-source SugarCRM, there's no per-seat license fee to quote — you pay for hosting, configuration, and support. Setup includes installation, configuration, standard reports, and onboarding training.

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Get Started

Need a CRM without the enterprise overhead?

Tell us how your team tracks customers today and we'll show you how SA CRM fits in.

Talk to SA Hosted All 9 Products