Offering 1 of 6 · AI Answering

Start with AI. Add the human touch.

Meet Annette, SA Hosted's AI answering service. She answers calls 24/7 in English and Spanish, handles routine questions and messages, and sends you the details, so your team is free to focus.

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Sound familiar?

Where teams get stuck.

Calls go to voicemail during busy days and after hours, and callers don't leave messages.
Your team is interrupted all day by routine questions about hours, location, and basics.
Hiring a live receptionist or answering service for every hour is expensive.
What changes

With AI Answering.

Every call gets a professional greeting, day or night

Common questions answered using your business information: hours, location, and more

Caller names, contact details, and reason for calling captured as messages

Messages and transcripts delivered to your team by email or SMS

English and Spanish, 24/7

What's included

The pieces behind AI Answering.

Always on

Give callers a helpful response during busy days and after hours.

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Handles the routine

Answers common questions using your business information.

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Keeps you informed

Caller details and messages by email or SMS, based on your setup.

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Optional live-agent answering

Add transfers configured to live agents or your own team. Human support depends on your selected service.

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Pricing

What it costs.

Annette is quoted to fit your call volume and whether you add live-agent support. Book a demo and we'll help you find the right answering service for your business.

Questions

Quick answers.

What is Annette?

Annette is SA Hosted's AI answering service. She handles routine questions and messages, helping you stay connected while you take care of business.

What languages does Annette support?

Annette answers calls 24/7 in English and Spanish.

Can callers reach a live person?

Yes. You can add optional live-agent answering, with transfers configured to live agents or your own team. Human support depends on your selected service.

How do I get messages?

Annette sends messages and transcripts to your team by email or SMS, based on your setup.

Pairs well with

Where teams go next.

Business Communications →

Hosted PBX, TextMyBusiness, and chat and related messaging.

 Cloud Contact Center →

SA VCC with scripting, IVR, PBX, and queueing, across every channel.

Get started

Tell us how your team works today.

We'll show you what AI Answering looks like for your business, and what it costs.

Talk to SA Hosted All six offerings